1 reviews | Active since Feb 2017

24 Feb 2025, 09:44

useless

Too bad I can't give zero stars. Absolutely terrible service. I called 3 days in a row only to be told the exact same thing every time. Never again.

0
Replies (3)
Finchoice
Finchoice's reply24 Feb 2025, 09:48
Official
Good day Monique,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
's update24 Feb 2025, 09:57
Reviewer Update
I have spoken to 3 different consultants by telephone, they all three told me that they were just waiting to send the debicheck mandate. This was on 3 different days. then I spoke to someone on fb messenger who told me the mandate has been active for long , but the loan is still in process and I just have to wait. the loan is for a deposit on a house and i am meant to move in 2 days. If you couldn't help me then you could have just said so instead of me wasting 5 days where I could have been looking for another way to get the deposit. Absolutely terrible useless service.
Finchoice
Finchoice's reply25 Feb 2025, 16:12
Official
Good day Monique,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team