MR
Mapaseka R

1 reviews | Active since Oct 2023

03 Nov 2023, 15:05

Update the account, I paid you your money.

So after refusing to update the account that I paid off 4 months ago on credit bureau, they blocked me everywhere, I can't call nor send emails, send me my paid up letter with the correct account number so I can logde a dispute myself on credit bureau. All I want is to clear my name. Send me the letter!

0
Replies (3)
Finchoice
Finchoice's reply05 Nov 2023, 22:45
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply06 Nov 2023, 13:38
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team 
Finchoice
Finchoice's reply08 Nov 2023, 19:19
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team