GT
Gontse T
1 reviews | Active since Apr 2020
02 Jan 2021, 06:57
Update on credit bureau
I had a mobile Money account that I have since settled on the 15th Dec '20. On the 31st I drew a credit report and it reflects a balance of R984. I then tried to get a settlement letter but I can't. The very same day later in the evening suddenly I was charged interest amount of R3.85 on a zero balance, the amount has since increased to R74.
My personal account was declined with finchoice yet they haven't updated my name !!
May I kindly request that my name be updated. And can someone reply to my e-mails and also call me back
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
04 Jan 2021, 15:28Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we
apologise for any
way in which we may have inconvenienced you. Allow us to
investigate your query
and for one of our customer service consultants to
contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we
apologise for any
way in which we may have inconvenienced you. Allow us to
investigate your query
and for one of our customer service consultants to
contact you shortly.
The finchoice team
Finchoice's reply04 Jan 2021, 15:28
Official
Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we
apologise for any
way in which we may have inconvenienced you. Allow us to
investigate your query
and for one of our customer service consultants to
contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we
apologise for any
way in which we may have inconvenienced you. Allow us to
investigate your query
and for one of our customer service consultants to
contact you shortly.
The finchoice team
Finchoice's replyOfficial
05 Jan 2021, 14:15Good Day
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team
Finchoice's reply05 Jan 2021, 14:15
Official
Good Day
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team
GT
Gontse T's updateReviewer Update
06 Jan 2021, 04:20Hi,
No one has contacted me or given me feedback via e-mail. Please do better you can't resolve a query & not get back to a consumer. My account is settled but you have since loaded a debit order of R4, 020. What exactly do I owe you guys!!! I was also charged interest on a zero balance. Please do better
No one has contacted me or given me feedback via e-mail. Please do better you can't resolve a query & not get back to a consumer. My account is settled but you have since loaded a debit order of R4, 020. What exactly do I owe you guys!!! I was also charged interest on a zero balance. Please do better
GT
Gontse T's update06 Jan 2021, 04:20
Reviewer Update
Hi,
No one has contacted me or given me feedback via e-mail. Please do better you can't resolve a query & not get back to a consumer. My account is settled but you have since loaded a debit order of R4, 020. What exactly do I owe you guys!!! I was also charged interest on a zero balance. Please do better
No one has contacted me or given me feedback via e-mail. Please do better you can't resolve a query & not get back to a consumer. My account is settled but you have since loaded a debit order of R4, 020. What exactly do I owe you guys!!! I was also charged interest on a zero balance. Please do better
Finchoice's replyOfficial
13 Jan 2021, 11:29Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply13 Jan 2021, 11:29
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team