Update my profile

I paid my account in July. Compuscan still shows arrears. I spoke to Finchoice 100 times they send me from pillar to post. Sent me to legal department, then creditwox, nimble group etc. All confirm there is no account under my name. Their call centre staff just sing the memorized song of give ID number then transfer you without listening. I so sick coz the account is blocking me from doing anything with arrears it shows. Eventually lately they lie about sending me paid up letter which never arrives. I requested all a copy of instruction to compuscan. I call everyday and is just frustration after frustration.