1 reviews | Active since May 2016

29 Jun 2022, 05:32

Update my information

Good day

Can You Please assist me by sending the Credit Bureau "EXPERIAN" the following information: Experian email me saying that you need to send them The file name requesting the closure of the account Creditor(Finchoice) must submit the file to Experian. Please I have been sending emails and calling please send the beauru the information needed I need this matter to be sorted ASAP

THE FINCHOICE AFRICA MOBIMONEY ACC NEEDS TO BE CLOSED IT STILL SAYS UP TO DATE ON MY CREDIT REPORT PLEASE SEND THE FILE NAME REQUESTING CLOSURE FOR IT TO BE CLOSED ON EXPERIANS SIDE PLEASE PLEASE PLEASE IM BEGGING YOU

0
Replies (2)
Finchoice
Finchoice's reply29 Jun 2022, 21:45
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply30 Jun 2022, 10:48
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team