MN
Maxine N

1 reviews | Active since Dec 2015

14 Jul 2016, 07:38

Untrained, Incompitent, unhelpfull.... staff

<p>I done a loan application last week already documents submitted, using my air time to call up and down.</p> <p>I have never come across such a bunch of incompitent staff.... GIVE YOUR STAFF TRAINING..</p> <p>ONE CONSULTANT SAYS ONE THING WHEN YOU CALL BACK THE OTHER CONSULTANT GIVES YOU</p> <p>ANOTHER STORY .... I'VE HAD THE MOST HORRIBLE EXPIRIENCE WITH FINCHOICE I WOULD NEVER RECOMEND ANYONE TO GET HELP FROM THEM. I NEED A MANAGER TO CALL ME BACK AND GIVE ME</p> <p>PROPER FEEDBACK IF YOU GOING GRANT ME THIS DAME LOAN OR NOT......</p>

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Replies (1)
Finchoice
Finchoice's reply15 Jul 2016, 12:48
Official

Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.

We will investigate your query and we will get a consultant to contact you with feedback.

Regards
Management Team