BS
Bakang S
1 reviews | Active since Sept 2021
22 Aug 2025, 07:58
Unsatisfied customer
Nonvula from customer service cannot provide a reference number for the call I made regarding my account, to be able to trace the progress of my query. Nomvula is not allowed to email me as confirmation that query is logged. And not allowed to give out her last name because of POPI Act.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
22 Aug 2025, 08:07
Good day Bakang,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply22 Aug 2025, 08:07
Official
Good day Bakang,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
25 Aug 2025, 16:08
Good day Bakang,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply25 Aug 2025, 16:08
Official
Good day Bakang,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team