JL
JP L

1 reviews | Active since Jan 2014

25 Dec 2025, 10:31

UNSATISFIED CLIENT

Not happy. My pay date have not changed and i did inform you. My business partner paid money into my account to buy her husbands birthday gift that is the 24 Dec. And boom they debited my account without my authorization... When i log into my account balance is not yet from account. THIS IS UNACCEPTABLE IF I SAY MY PAY DATE DONT CHANGE IT DOESN'T CHANGE AND THE MONEY WILL BE AVAILABLE WHEN IT IS DUE. NOT BEFORE OR AFTER

0
Replies (4)
Finchoice
Finchoice's reply27 Dec 2025, 08:33
Official
Hi JP,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team



Finchoice
Finchoice's reply31 Dec 2025, 11:22
Official
Hi JP,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice
Finchoice's reply05 Jan 2026, 14:32
Official
Good day Jp,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
JL
JP L's update13 Feb 2026, 06:41
Reviewer Update
Untrue about contacting me. Not resolved and no communication via email directly