MH
Marcel H
1 reviews | Active since Jul 2020
04 Jul 2022, 09:29
Unsatisfactory
I have been struggling 2 weeks with finchoice to log in to my account… it is unacceptable I keep getting the same thing from every single person that I have spoken to and nothing is being done…. I need this matter resolved It can’t be that hard to update a cellphone number so that I am able to log into my account… please get someone that can help me with this ASAP.
Or just give your employees the proper training to be able to assist a client…. No have the client call almost every day for two weeks no resolve…
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Finchoice's replyOfficial
04 Jul 2022, 20:53Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply04 Jul 2022, 20:53
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team