SN
Sbongile N
1 reviews | Active since Oct 2014
21 Feb 2022, 09:54
unresolved problem
Since October 2021 I have been trying to rectify my account, which still shows my September account remains unpaid. I've sent through my bank statements to show the debit has gone through.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
22 Feb 2022, 20:41Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply22 Feb 2022, 20:41
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
SN
Sbongile N's updateReviewer Update
24 Feb 2022, 08:553 days later am still waiting for the call and my issue to be resolved,have done more than 4 call still not issued with the solution. I requested my loan contract, I was sent terms and conditions with my old details attached and no loan contract as am being charged interest rate of more than 45%.please resolve my issue and refund me all the monies that have been debited with irregular interest rate
SN
Sbongile N's update24 Feb 2022, 08:55
Reviewer Update
3 days later am still waiting for the call and my issue to be resolved,have done more than 4 call still not issued with the solution. I requested my loan contract, I was sent terms and conditions with my old details attached and no loan contract as am being charged interest rate of more than 45%.please resolve my issue and refund me all the monies that have been debited with irregular interest rate
Finchoice's replyOfficial
24 Feb 2022, 21:12Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply24 Feb 2022, 21:12
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
27 Feb 2022, 22:20Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply27 Feb 2022, 22:20
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team