LV
Lizwilenkosi V

1 reviews | Active since Sept 2025

12 Sept 2025, 13:04

Unreliable service

Imagine applying for a loan that states it responds within 24 hrs while planning a funeral and after 3 days I am still waiting for a verification call when I have even accepted the debit order mandate but there's no loan to show for it I am highly disappointed.

0
Replies (3)
Finchoice
Finchoice's reply12 Sept 2025, 13:11
Official
Good day Lizwilenkosi,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
LV
Lizwilenkosi V's update12 Sept 2025, 15:43
Reviewer Update
It has been over 2hours since I received an email that I will receive a call shortly but nothing,i can't focus on work now.
Finchoice
Finchoice's reply16 Sept 2025, 10:49
Official
Good day Lizwilenkosi,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team