KS
Khosi S
1 reviews | Active since Jan 2021
11 Jan 2021, 14:20
Unreliable Finchoice.
I took an insurance with fi choice in 2017. My husband passed on on the 24th of Dec 2020. I sent an email on the 25th. I've been calling emailing. They promise to revert within 24hrs, I'm still waiting.
Their agents are rude. I've been wanting to report them I'm still awaiting a supervisor to call.
Most unreliable funeral cover. I am now reporting them to an ombudsman.
They are lying to say they will be there at your time of need.
Be careful.
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Replies (2)
Finchoice's replyOfficial
12 Jan 2021, 14:37 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply12 Jan 2021, 14:37
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
KS
Khosi S's updateReviewer Update
13 Jan 2021, 20:11You are investigating without my details? ????
KS
Khosi S's update13 Jan 2021, 20:11
Reviewer Update
You are investigating without my details? ????