NM
Nomvula M
1 reviews | Active since Nov 2019
01 Jan 2021, 01:37
Unprofessional service and they will charge you upnormally and noone accounts to what the charges are for
2020 i app**** for a loan and paid of my last balance on the 11 of December 2020 and to my suprice Finchoice made a debit order on the 21-12-2020 and when i phoned i was told that they will review my query and get back to me till date i have not received the Payment letter or a phone call to tell me that my query was resolved i find them being unprofessional and charging upnormal prices as their collection fee.
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
04 Jan 2021, 15:26Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply04 Jan 2021, 15:26
Official
Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
05 Jan 2021, 11:21Good Day
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team
Finchoice's reply05 Jan 2021, 11:21
Official
Good Day
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team
NM
Nomvula M's updateReviewer Update
08 Jan 2021, 19:14Good day
Kindly be advised that i have not received the payment letter whats been resolved as i still dont have the letter?
Kindly be advised that i have not received the payment letter whats been resolved as i still dont have the letter?
NM
Nomvula M's update08 Jan 2021, 19:14
Reviewer Update
Good day
Kindly be advised that i have not received the payment letter whats been resolved as i still dont have the letter?
Kindly be advised that i have not received the payment letter whats been resolved as i still dont have the letter?
NM
Nomvula M's updateReviewer Update
08 Jan 2021, 19:15I have not received any call from your consultants nor an email with my payment letter
NM
Nomvula M's update08 Jan 2021, 19:15
Reviewer Update
I have not received any call from your consultants nor an email with my payment letter
Finchoice's replyOfficial
12 Jan 2021, 15:08Good Day
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team
Finchoice's reply12 Jan 2021, 15:08
Official
Good Day
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience.
The finchoice team