NT
Nomusa T

1 reviews | Active since May 2019

09 Nov 2020, 18:32

Unprofessional company

I am so annoyed by Finchoice. I paid up my account in April this year, and I received my paid up letter as per agreement. However, I am always getting calls from their rude and stupid agents that I always inform that I paid up my account but they still call me. Can you stop harassing me! Your business ethics are very poor and you keep hiring unprofessional debt agents. If they don't call to be rude, they just call and hang up when you answer the phone. Remove my information from your database.

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Replies (2)
Finchoice
Finchoice's reply10 Nov 2020, 07:39
Official
 Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply09 Dec 2020, 15:50
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team