KM
Koketso M

1 reviews | Active since Mar 2018

27 Mar 2024, 07:45

Unprofessional behaviour

Last night (27/03/2024) I received a call from this number *** and she asked that I confirm that she is indeed speaking to the right person. During the conversation you could hear that she is laughing with other people in the background and she dropped without stating what she wants. May I please ask that going forward I do not receive any calls from you but rather smses and emails because clearly you have hired people without manners.

0
Replies (3)
Finchoice
Finchoice's reply27 Mar 2024, 09:54
Official
Hi Koketso M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team


KM
Koketso M's update27 Mar 2024, 10:22
Reviewer Update
Just got a call from *** and the person just kept quiet and hung up

Finchoice
Finchoice's reply08 Apr 2024, 14:15
Official
Good day Koketso,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team