1 reviews | Active since Mar 2017
Unprofessional and very rude
They are so useless in helping their customers in this difficult times. I have a loan with them but since the lockdown i cannot pay my loan.They call me each and everyday to pay up which I made clear, I'm not getting any salary.After weeks of rudeness from their consultants, I was asked to send proof showing I'm not getting paid.I did send an email to them but the next day I get an email that the matter is closed but I didn't get any feedback regarding my situation. All I'm getting is when am I paying up my account calls, even this morning I got one.Everyday they are making a note why I can't pay. My account was not in arrears until now but I'm being treated like this.If you want peace of mind please stay away from Finchoice, they are unprofessional, rude and no customer service.I can't wait to settle this loan so I can get this people off my back cause they can give you sleepless nights with things that are not in your control.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
