LG
Louisa G
1 reviews | Active since Dec 2019
14 Dec 2019, 09:34
Unprofessional and Untrained Call Centre Staff
Honestly the worst service ever. The guy tells me he doesnt have a manager when I wanted to complain and the also dont have a complaints centre what kind of business is this! I am done with them really. The lady puts the phone down while I am speaking to her. Please train your staff better they need manners!
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
14 Dec 2019, 10:55Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply14 Dec 2019, 10:55
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
19 Dec 2019, 07:53Gooday
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply19 Dec 2019, 07:53
Official
Gooday
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
LG
Louisa G's updateReviewer Update
09 May 2023, 17:08Hi my query was not resolved as your account is still reflecting on my experian profile and you don't respond to Transunion when I lodged the query with them
LG
Louisa G's update09 May 2023, 17:08
Reviewer Update
Hi my query was not resolved as your account is still reflecting on my experian profile and you don't respond to Transunion when I lodged the query with them