SG
Sibongile G
1 reviews | Active since Jan 2013
01 Nov 2023, 11:19
Unknown Credit Listings
My overdue Finchoice account wa handed over to Saya Recoveries& i habe now paid it off. I requested a paid up letter but they are telling me to wait 21 days. My main issue now is that Finchoice have listed 2 other Finmobi&Finloan account under my name which i know nothing of. I have tried calling their customer service for days but the line just cuts. I need these listings as well as the one I've paid off to be removed from my credit record. I sent an email 2days ago& i still have not been contacted.
Helpful (0)
Replies (10)0
Replies (10)
Finchoice's replyOfficial
01 Nov 2023, 11:34Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply01 Nov 2023, 11:34
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's replyOfficial
02 Nov 2023, 09:44Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply02 Nov 2023, 09:44
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
SG
Sibongile G's updateReviewer Update
02 Nov 2023, 13:04This is a lie. This issue was not resolved. This response is on every Finchoice review which doesn't surprise me at all.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
SG
Sibongile G's update02 Nov 2023, 13:04
Reviewer Update
This is a lie. This issue was not resolved. This response is on every Finchoice review which doesn't surprise me at all.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
SG
Sibongile G's updateReviewer Update
02 Nov 2023, 13:06This is a lie. This issue was not resolved. This response is on every Finchoice review which doesn't surprise me at all.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
SG
Sibongile G's update02 Nov 2023, 13:06
Reviewer Update
This is a lie. This issue was not resolved. This response is on every Finchoice review which doesn't surprise me at all.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
Please attend to my request& stop making excuses. I don't want to speak to a robot, i want to speak to a real person.
Finchoice's replyOfficial
02 Nov 2023, 14:40Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply02 Nov 2023, 14:40
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's replyOfficial
06 Nov 2023, 14:01Good Day
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***.
The finchoice team
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***.
The finchoice team
Best regards,
Finchoice's reply06 Nov 2023, 14:01
Official
Good Day
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***.
The finchoice team
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***.
The finchoice team
Best regards,
SG
Sibongile G's updateReviewer Update
06 Nov 2023, 14:07Closed how?? I haven't received any confirmation that this issue has been resolved. How do you close something that has not been resolved??
SG
Sibongile G's update06 Nov 2023, 14:07
Reviewer Update
Closed how?? I haven't received any confirmation that this issue has been resolved. How do you close something that has not been resolved??
Finchoice's replyOfficial
08 Nov 2023, 10:29Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply08 Nov 2023, 10:29
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
SG
Sibongile G's updateReviewer Update
08 Nov 2023, 11:19Thank you Finchoice. My query has been resolved!!
SG
Sibongile G's update08 Nov 2023, 11:19
Reviewer Update
Thank you Finchoice. My query has been resolved!!
Finchoice's replyOfficial
08 Nov 2023, 13:45Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
Best regards,
Finchoice's reply08 Nov 2023, 13:45
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
Best regards,