1 reviews | Active since Jul 2012
Unhappy that Funchoice is not able to restructure my loan account
I've been their client for a decade now, never experience a bad service until now
I've app**** for top up loan on 18 December and expected installment in 22 December. Called them to make an arrangements or question regarding their system ( that they expect me to pay them with the money I just borrow them). Request them to rather deduct the instalment for an old loan
Now my account was in arrears, paid the arrear amount in 24 Jan 2024. They deducting again in 28 Jan 2024. Phoning them again to restructure my loan cause I will not be able to pay R3900 again I'm having difficult month and I will not have the money to double pay the installment. Lady called Babalwa was so rude , although guy Bonginkosi told be their collection department will be able to assist me
What kind of customer will not be able to restructure the loan, by either add another month to a loan
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
My question to them is - my app is showing me that there will be another debit order that is going through on the 28 Jan 2024 which is supposed to my Debit order for this month
My contract with them is deduction date is 28 of each month.
Could not understand the deduction on the 24th of Jan
Lusanda told me that there will be not deduction on Sinday 28 Jan . Hope it will be the case
My question to them is - my app is showing me that there will be another debit order that is going through on the 28 Jan 2024 which is supposed to my Debit order for this month
My contract with them is deduction date is 28 of each month.
Could not understand the deduction on the 24th of Jan
Lusanda told me that there will be not deduction on Sinday 28 Jan . Hope it will be the case