LW
Lulichia W
1 reviews | Active since Nov 2021
05 Jul 2024, 08:12
Unhappy
On 28/06/2024 Finchoice debited R681 which they were not suppose to do, I sent through emails requesting for a reversal but was not assisted at all till today I haven't received any feedback from them, why issue emails and contact numbers when you cannot assist your customers... Unhappy and disappointed in your service.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
05 Jul 2024, 14:08
Good day Lulichia,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply05 Jul 2024, 14:08
Official
Good day Lulichia,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
08 Jul 2024, 08:56
Good day Lulichia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply08 Jul 2024, 08:56
Official
Good day Lulichia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
LW
Lulichia W's updateReviewer Update
08 Jul 2024, 09:08Nothing has been resolved
LW
Lulichia W's update08 Jul 2024, 09:08
Reviewer Update
Nothing has been resolved
Finchoice's replyOfficial
09 Jul 2024, 11:23
Good day Lulichia,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply09 Jul 2024, 11:23
Official
Good day Lulichia,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team