Unhappy customer

Finchoice debited two of my accounts on the 19th December 2025, but my accounts still shows unpaid. On the 20th December 2025,I received an sms to say my accounts are still unpaid. I called Standard Bank on the 22nd December, the lady checked for and said that both debit orders were cleared on their side. I'm not sure what is happening with Finchoice, now I have a bad name. When I read Finchoice reviews now,many clients are complaining about the same issue. Finchoice please fix our accounts, my money was debited from my accounts. Thank you.