MS
Mantombi S

1 reviews | Active since Oct 2018

24 Jan 2023, 15:50

Unhappy customer

I had a loan with fincoice and I have paid it I also received the paid up letter but now I can't get a loan they say I owe finchoice R16000 which is something thing I don't understand so now they are telling me about the arrears that I don't know understand how can I receive the paid up letter while I still have outstanding balance that need to be paid

0
Replies (4)
Finchoice
Finchoice's reply24 Jan 2023, 16:32
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply25 Jan 2023, 11:27
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
MS
Mantombi S's update30 Jan 2023, 14:44
Reviewer Update
Thanks to Hello Peter for your help the credit bureau is busy now updating my profile thanks a lot
Finchoice
Finchoice's reply30 Jan 2023, 16:00
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, 
Please feel free to contact us if you require any further assistance.

The finchoice team