MN
Moleboheng N

1 reviews | Active since Jul 2017

09 Jul 2021, 14:43

UNHAPPY CLIENT

I had 2 loans that i have paid up with FINCHOICE in November 2020 and now in May 2021 up to now, the Accounts are still open. I have been calling and asking to be transferred to Legal department, every time they hang up on me. These are inconveniencing me. Credit Bureau wants a paid up letter not the statements that were sent to me-PLEASEEEEEEEEEEEEEEEEEEE HELP ME URGENTLY

0
Replies (2)
Finchoice
Finchoice's reply09 Jul 2021, 18:42
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team
Finchoice
Finchoice's reply13 Jul 2021, 09:27
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team