Unhappy client

I am very disappointed in the customer service I have received the last few days. All my accounts are on hold due to FinChoice saying I have an overdue Payjustnow account. My payjustnow account has been settled fully and has no open orders. They told me to contact them and request for the records to be updated, but the records are already cleared and the problem is on FinChoice’s side. They can’t seem to clear the error on their own system and keep on telling me to contact Payjustnow. This is utterly frustrating. Urgent assistance is needed.