AS
Angelique S
1 reviews | Active since Sept 2015
05 May 2021, 14:05
Unhappy and Disappointed
I have been loaded on my baking with a R12 000 Debicheck.
When calling the people at Finchoice I had to explain endlessly that my phone number has changed and that the old number no longer exists. Please can someone correct my details, I have sent 6 emails and received 6x notification the matter is attended to.
Angelique Mears
Helpful (0)
Replies (6)0
Replies (6)
Finchoice's replyOfficial
05 May 2021, 15:38Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply05 May 2021, 15:38
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
AS
Angelique S's updateReviewer Update
05 May 2021, 16:07How long will this now take again?
AS
Angelique S's update05 May 2021, 16:07
Reviewer Update
How long will this now take again?
Finchoice's replyOfficial
05 May 2021, 17:49Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply05 May 2021, 17:49
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
AS
Angelique S's updateReviewer Update
05 May 2021, 18:43I just got another request email that I must call and the number will be changed, I suggest you now call me because for the last week people tells me it will be updated....
AS
Angelique S's update05 May 2021, 18:43
Reviewer Update
I just got another request email that I must call and the number will be changed, I suggest you now call me because for the last week people tells me it will be updated....
Finchoice's replyOfficial
06 May 2021, 08:31Good day,
Thank you for your Feedback, this has been escalated to the relevant department and one of our Customer Service Consultants will contact you shortly.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department and one of our Customer Service Consultants will contact you shortly.
The finchoice team
Finchoice's reply06 May 2021, 08:31
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department and one of our Customer Service Consultants will contact you shortly.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department and one of our Customer Service Consultants will contact you shortly.
The finchoice team
Finchoice's replyOfficial
06 May 2021, 13:03Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply06 May 2021, 13:03
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team