cM
cindy M
1 reviews | Active since Jan 2018
15 Jul 2023, 19:53
Unfair treatment
I had two accounts with finchoice that were handed over to debt collectors. I managed to pay off all my account as it was really affecting my credit score. I paid my account on the 5th of June 2023 and a month later when I check my credit report finchoice is still reflecting that I am in arrears. When I call I am told to hold for someone to assist me but it never gets done . How long should one wait ?
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Replies (2)
Finchoice's replyOfficial
17 Jul 2023, 16:33Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply17 Jul 2023, 16:33
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
20 Jul 2023, 18:54Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply20 Jul 2023, 18:54
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team