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Natalie A

1 reviews | Active since Dec 2022

12 Sept 2024, 08:10

Unfair Treatment by Finchoice During Financial Hardship

I'm writing this review on behalf of my family member who has been experiencing financial difficulties with Finchoice, their creditor. Despite being unemployed for 9 months, Finchoice has been sending notices to their previous employer's cellphone, causing unnecessary stress and embarrassment.

Finchoice's lack of empathy and understanding during this challenging time is disappointing. Instead of working with my family member to find a solution, they've chosen to take an aggressive approach, which is unacceptable.

I hope Finchoice revisits their debt collection practices and starts prioritizing customer well-being, especially during times of financial hardship. Until then, I would caution others to be wary of their lending practices!

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Replies (1)
Finchoice
Finchoice's reply12 Sept 2024, 11:40
Official
Good day Natalie,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team