SP
Shado P

1 reviews | Active since Aug 2019

09 Sept 2025, 07:29

Unfair treatment!

Yet again my bureau data is not reflecting correct. A common recurrence. Strangely when I was under financial distress my account was immediately updated to reflect a bad record. Now that I am a regular paying customer, the same sense of urgency is not app****. Treating customers fairly?

I would urge you to apply the same sense of urgency to update my records correctly with the bureau immediately.

0
Replies (2)
Finchoice
Finchoice's reply09 Sept 2025, 08:04
Official
Good day Shado,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply12 Sept 2025, 11:04
Official
Good day Shado,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team