ZN
Zama N
1 reviews | Active since Mar 2022
25 Mar 2022, 00:51
Under Debt Review but still charged by Finchoice on top of that ***?
I have a debt order with a debt review company Debt Busters. I'm trying to sort out my finances as I am currently facing a challenge in my life. Why am I still being debited even though Debt Busters has sent the debt review order to you? What the actual F? I even called and 2 of your lust agents couldn't assist by making sure the debit orders don't go through. I was indeed sent from pillar to post. What the hell guys? By law am I supposed to be under debt review and still pay you every cent on top of the money included under debt review directed to Finchoice. Don't call me!!! I've sent an email you have my details and Debt Busters has been in contact with you. My ID is ***
Helpful (0)
Replies (6)0
Replies (6)ZN
Zama N's updateReviewer Update
25 Mar 2022, 00:54Don't send me your automated response,let me know once the issue is fixed.TODAY!
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Zama N's update25 Mar 2022, 00:54
Reviewer Update
Don't send me your automated response,let me know once the issue is fixed.TODAY!
Finchoice's replyOfficial
25 Mar 2022, 19:31Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply25 Mar 2022, 19:31
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
ZN
Zama N's updateReviewer Update
25 Mar 2022, 21:37I've called throughout the day, couldn't even get through to the debt review department. How unprofessional!
ZN
Zama N's update25 Mar 2022, 21:37
Reviewer Update
I've called throughout the day, couldn't even get through to the debt review department. How unprofessional!
ZN
Zama N's updateReviewer Update
25 Mar 2022, 22:14Shame on you!
ZN
Zama N's update25 Mar 2022, 22:14
Reviewer Update
Shame on you!
ZN
Zama N's updateReviewer Update
26 Mar 2022, 10:08You guys are full of ****! I've been calling you guys non-stop and have a financial situation hence under debt review. Now I don't know why you debited me twice. I just did a reversal on 1 payment. The other payment of R3000+ you need to cancel the debit check. Your customer care and debt review lines are the worst. You are just full of ****!
ZN
Zama N's update26 Mar 2022, 10:08
Reviewer Update
You guys are full of ****! I've been calling you guys non-stop and have a financial situation hence under debt review. Now I don't know why you debited me twice. I just did a reversal on 1 payment. The other payment of R3000+ you need to cancel the debit check. Your customer care and debt review lines are the worst. You are just full of ****!
ZN
Zama N's updateReviewer Update
26 Mar 2022, 10:10Relevant department full of ****, since yesterday nobody even bothered to get back at me. Ridiculous. Instead I spent airtime trying to get the matter resolved to no avail. I need my money back in my account. ID ***
ZN
Zama N's update26 Mar 2022, 10:10
Reviewer Update
Relevant department full of ****, since yesterday nobody even bothered to get back at me. Ridiculous. Instead I spent airtime trying to get the matter resolved to no avail. I need my money back in my account. ID ***