LM
Linah M
1 reviews | Active since Dec 2018
21 Jan 2020, 10:36
Unauthorized debit order
Finchoice has been debiting my account for over a year on an authorized debit order for s funeral plan i know nothing about,i paid off their account in 1 month but they keep on debiting my account,i have also called their call center 3 times to cancel this debit order and the keep saying its been cancelled however they never sent me the documents as per my request,and they always debit my account even after all my attempts.
I have cancelled this debit order on my account however they always find a way to debit my account.
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Replies (2)
Finchoice's replyOfficial
21 Jan 2020, 10:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply21 Jan 2020, 10:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
21 Jan 2020, 13:08Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply21 Jan 2020, 13:08
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team