1 reviews | Active since Jan 2025
Unauthorized Debit – FinChoice Refusing to Refund!
I am extremely disappointed and appalled with FinChoice for deducting money from my Capitec account on the 25th of November 2024 without my authorization. 2 Debit Orders to that effect. I have contacted customer service multiple times for over 2 months to request a refund, of which they even admitted it was a mistake on their side but they are taking me from pillar to post and have failed to resolve my issue.
I did not apply for any loan or service, yet FinChoice took my hard-earned money, and now they are ignoring my refund request. This is completely unacceptable!
I demand an immediate reversal of the deducted amount. If this is not resolved within 7 days, I will escalate my complaint to: 1} The National Consumer Commission 2} The Credit Ombudsman This is a clear case of unauthorized transactions, and I will not hesitate to take legal action if necessary. FinChoice, resolve this NOW!
#FinChoice #UnauthorizedDebit #****Alert #ConsumerRights #RefundNow
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Unfortunately I have Not received any money from you, so I don't see how your records indicate that this issue is resolved.
Please do some further investigation into this issue because I haven't received any Money from Finchoice yet. Thanks
Unfortunately I have Not received any money from you, so I don't see how your records indicate that this issue is resolved.
Please do some further investigation into this issue because I haven't received any Money from Finchoice yet. Thanks
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team