lS
lucky S
1 reviews | Active since Apr 2015
27 Sept 2021, 12:55
Unauthorized Debit
On 22 Sep 2021 my bank account was debited with R189.00, I called on 23 Sep, spoke to Naira said she will escalate to relevant dept, no call received and i call on 27 Sep and am told that its for funeral policy and its not refundable, Firstly i never joined funeral policy on mobimoble as the say and i never accepted any debicheck mandate. This to me seems like day light *******, would you please help.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
27 Sept 2021, 18:38Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply27 Sept 2021, 18:38
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
lS
lucky S's updateReviewer Update
27 Sept 2021, 18:44Please tell me how will you investigate as u don't have my ID?
lS
lucky S's update27 Sept 2021, 18:44
Reviewer Update
Please tell me how will you investigate as u don't have my ID?
lS
lucky S's updateReviewer Update
27 Sept 2021, 20:04Ok
lS
lucky S's update27 Sept 2021, 20:04
Reviewer Update
Ok
Finchoice's replyOfficial
07 Oct 2021, 15:16Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice teamz
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice teamz
Finchoice's reply07 Oct 2021, 15:16
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice teamz
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice teamz