Z
Zandile

1 reviews | Active since May 2025

08 Jan 2026, 17:22

Unauthorised deductions, poor customer service, harassment phone calls

Unauthorised deductions, poor customer service, harassment phone calls. Poor call centre service, no respect for customers

0
Replies (3)
Finchoice
Finchoice's reply09 Jan 2026, 08:44
Official
Hi Zandile,

Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice
Finchoice's reply10 Jan 2026, 11:49
Official
Good day Zandile,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice
Finchoice's reply22 Jan 2026, 16:11
Official
Good day Zandile,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team