1 reviews | Active since Jan 2018
I had the following accounts with Finchoice ( ********** ; ********** ; & ********** ) which where all paid up. The last loan was handed over to Creditworx for collection, i made a six months payment arrangement with them and paid the loan in full. However, Finchoice has further handed my name to Creditworx, they keep debiting my account. When i ask for a statement the call centre agents dont provide.
I have attempted countless times to contact Finchoice at ***(Debt Review dept.) but this number is never answered. When i contact their call center I'm told that they cant help me because my account is under debt review.
In the interim Creditworx keeps contacting and debiting my bank account. I want Finchoice to fix this, it doesn't help that they are contactable.
Good Day,
We apologise for the service that you have experienced. We have escalated it to the relevant manager and they will be resolving this for you.
Kind Regards
FinChoice Team
Best regards,
Good Day,
We apologise for the service that you have experienced. We have escalated it to the relevant manager and they will be resolving this for you.
Kind Regards
FinChoice Team
Best regards,
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