ML
Monique L
1 reviews | Active since Mar 2026
23 Mar 2026, 22:00
Unauthorised DebiCheck
I app**** for a loan 20th March for my sick mothers hospital bills but decided to cancel the online application. To my surprise just a few days later I received an SMS from Finchoice stating that I have not accepted the DebiCheck so they will do it for me! Just after that I saw X2 approved DebiChecks on my banking app. Finchoice I did not approve this please fix this!!!!!Help
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
24 Mar 2026, 08:46
Hi Monique Louw,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply24 Mar 2026, 08:46
Official
Hi Monique Louw,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
25 Mar 2026, 14:21
Good day Monique,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply25 Mar 2026, 14:21
Official
Good day Monique,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
ML
Monique L's updateReviewer Update
25 Mar 2026, 15:32Hello FinChoice
A BIG BIG thank you to Hayley and Sabelisiwe They have gone above and beyond in resolving my issue, providing prompt responses via email from both reps along with detailed explanations. I am thoroughly satisfied with the service I received, and my case has been fully resolved. I truly appreciate the efforts of these two wonderful people !
Thank you !
A BIG BIG thank you to Hayley and Sabelisiwe They have gone above and beyond in resolving my issue, providing prompt responses via email from both reps along with detailed explanations. I am thoroughly satisfied with the service I received, and my case has been fully resolved. I truly appreciate the efforts of these two wonderful people !
Thank you !
ML
Monique L's update25 Mar 2026, 15:32
Reviewer Update
Hello FinChoice
A BIG BIG thank you to Hayley and Sabelisiwe They have gone above and beyond in resolving my issue, providing prompt responses via email from both reps along with detailed explanations. I am thoroughly satisfied with the service I received, and my case has been fully resolved. I truly appreciate the efforts of these two wonderful people !
Thank you !
A BIG BIG thank you to Hayley and Sabelisiwe They have gone above and beyond in resolving my issue, providing prompt responses via email from both reps along with detailed explanations. I am thoroughly satisfied with the service I received, and my case has been fully resolved. I truly appreciate the efforts of these two wonderful people !
Thank you !
Finchoice's replyOfficial
25 Mar 2026, 16:07
Good day Monique,
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team
Finchoice's reply25 Mar 2026, 16:07
Official
Good day Monique,
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team