LN
Londiwe N

1 reviews | Active since Jan 2025

15 Jan 2025, 07:47

Unauthorised account

I have sent countless emails and WhatsApp to do choice to cancel the account. I was querying on paystretch online and a day later I receive a debicheck mandate through my back and congratulatory email for activating my account which I did not consent to? No supporting documents were provided by me yet I now have a finchoice account ? It’s been 5 days and there hasn’t been an email response to my request.

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Replies (2)
Finchoice
Finchoice's reply15 Jan 2025, 08:00
Official
Good day Londiwe,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply17 Jan 2025, 14:18
Official
Good day Londiwe,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team