MM
Michael M
1 reviews | Active since May 2018
29 Jun 2020, 13:55
****ty service and they never close your payed up accounts.
I have on the 20th of October 2019 paid on full the Mobimoney account & was informed that I still owe R66 which I payed on the 26th and I called & asked them to close the account. Which didn’t happen & I realized it recently when I checked my credit history that it is still open & I called 3 times & all the consultants told me that they will close it but it hasn’t been closed.
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Replies (2)
Finchoice's replyOfficial
29 Jun 2020, 16:54Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply29 Jun 2020, 16:54
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
15 Jul 2020, 14:34Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply15 Jul 2020, 14:34
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team