GK
Gene K

1 reviews | Active since Aug 2016

12 May 2025, 12:02

Totally ridiculous number of calls per day

I CANNOT TAKE THIS ANYMORE!! I have a loan with FinChoice and I've skipped one month's payment a while ago. I made arrangements before the end of the month and then paid the agreed payments WITH the normal installment. I receive a minimum of 5 calls per day to remind me to make payment. I have asked nicely to make notes, I've been a bit rude and that's totally not my nature but for goodness' sake!! If I made arrangements and I stick to it leave me alone!! This is ridiculous and a waste of time and I actually feel like I am being attacked. Please for the last time after numerous emails and phone calls, call me and harass me when I DON'T pay my loan, other than that leave me in peace to do my work so that I have money to pay you back at the end of the month without being rude.

0
Replies (2)
Finchoice
Finchoice's reply12 May 2025, 12:19
Official
Good day Gene,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply13 May 2025, 14:55
Official
Good day Gene,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team