1 reviews | Active since Mar 2017
Title: False approval for Pay in 12 months - approved then declining at checkout
I am writing this review regarding PayJustNow Pay in 12 months. I app**** for Pay in 12 and my application was APPROVED. I received the approval email, and I was also called from *** confirming that my Pay in 12 is approved and I can use my PayJustNow to make purchases. When I try to make a purchase, the payment says "Dismiss" / Declined. I have tried several times at different stores, but it is still declining. I have sent all screenshots, the approval email, and proof to PayJustNow support, but they keep saying it is declining with no clear explanation. If it was declined, why did you send me an approval and call me to say I can use it? Is this a false approval? Why approve customers and then decline them at checkout? This is frustrating and embarrassing at the till. I need PayJustNow to explain: Why was I approved if the system is declining me? Why does the approval email and call center say I can use it but I cannot transact? Please fix the technical issue or give me a proper reason for the decline. I have been a PayJustNow client and this experience with Pay in 12 has been very disappointing. I expect a resolution, not just "it is declining
