THINK TWICE BEFORE YOU GO TO FINCHOICE!!!!

WHERE DO I START?????? PATHETIC IS THE LEAST ONE CAN SAY ABOUT FINCHOICE SERVICE,ITS BEEN 3 WEEKS THAT I AM WAITING FOR MY SETTLEMENT LETTER FROM THEIR OFFICES,CAN YOU REALLY GIVE ME SUCH A UP AND DOWN FOR A SIMPLE LETTER I REQUESTED AND EACH TIME I CALL YOU,YOU GIVE ME A STORY OR YOU SAY THAT YOU WILL SEND IT SHORTLY,WTH IS GOING ON WITH THIS FINCHOICE.I HAVE MY PROOF OF PAYMENT WHICH YOU ASKED THAT I EMAIL,I DID THAT ON THE 28 August 2018.I NEED ANSWERS PLEASE,YOU GUYS HAVE NO IDEA HOW DIFFICULT IT IS JUST TO GET ACCURATE INFORMATION FROM ANYONE A PERSON SPEAKS TO IN YOUR OFFICES……PLEASE HELP A PERSON!!!!!!!!!!!!!!!!!!!!!SUCH SERVICE IS REALLY NOT DESERVING OF LOYAL CLIENTS.