JT
Jennifer T

1 reviews | Active since Feb 2018

02 Feb 2018, 09:14

*******!!!

My loan was over paid 6 weeks ago and still getting the run around for a refund of R15000.00. The reason: because the EFT transfer from third party bank only had the FinChoice account number in and not my national id. That's the call centres story today, yesterday it was a completely different story as it has been every day for the last 2 weeks. Shocking that we are held to ransom by for our own money because FinChoice systems cannot process payments from third parties only debit orders!

0
Replies (2)
Finchoice
Finchoice's reply02 Feb 2018, 12:58
Official

Good day,

Apologies for the service you have received. Please can you reply with your contact details as no information was provided on the listed complaint.

Kind Regards

FinChoice Team

Best regards,

JT
Jennifer T's update02 Feb 2018, 13:01
Reviewer Update
Cell: *** ID:***