lM
lesego M
1 reviews | Active since Jun 2016
30 Jan 2019, 09:51
*****s
I am tired of finchoice and their horrible service. I called in in December to confirm how much I owed them and what my final payment will be. I was told the amount with charges included, for what only god knows. and it was confirmed it would be my last payment. All of a sudden I owe them again for the same charges that were included in my last amount due which was clearly stipulated on a statement that was sent to me as per my request. you people need to stop *****ing from me and harassing me with your thousand phone calls, or I will have to take this forward.
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Replies (1)Finchoice's replyOfficial
30 Jan 2019, 13:42 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
Finchoice's reply30 Jan 2019, 13:42
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
