zW
zonke W
1 reviews | Active since Oct 2013
23 Mar 2023, 13:49
They stay negatively on your credit score despite settling
I took a finchoice loan in 2019, I finished paying it yet they still appear in my credit rating as outstanding. I have called them numurous occasions and they apologize and promise to remove their account as it is impacting negatively on my credit score. They told me to wait 3 months yet it has been more than 8 months since they promised to clear this mess up. I'm tired of calling them.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
23 Mar 2023, 19:36 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply23 Mar 2023, 19:36
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
zW
zonke W's updateReviewer Update
23 Mar 2023, 20:33Same reply as last time
zW
zonke W's update23 Mar 2023, 20:33
Reviewer Update
Same reply as last time
Finchoice's replyOfficial
19 Apr 2023, 12:29Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply19 Apr 2023, 12:29
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team