TL
Thembi L
1 reviews | Active since Aug 2017
26 Jul 2021, 12:16
THE WORST PEOPLE ON THE PLANET
Good day.
Last week I wrote about finchoice. I paid off my loan yet on their profile it still reflects as I am in arrears and owe R29
Secondly they said I would get a paid up letter which I have never received
They haven’t updated on the different credit bureaus that I have paid and they still show there it’s in arrears
It’s beyond frustrating because I am a customer of theirs and I have paid everything and did not give them problems yet they can’t take care of their customers.
I am frustrated because I have worked hard to pay everything and be on the road to recover with regards to my finances
Please fix everything
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
26 Jul 2021, 19:33 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply26 Jul 2021, 19:33
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TL
Thembi L's updateReviewer Update
27 Jul 2021, 16:26Another day and I even gave you the day to change that I owe R29 and show i am not in arrears and you haven’t.
Another day and no updates on the different bureaus.
You have lost a client. I am beyond frustrated
Another day and no updates on the different bureaus.
You have lost a client. I am beyond frustrated
TL
Thembi L's update27 Jul 2021, 16:26
Reviewer Update
Another day and I even gave you the day to change that I owe R29 and show i am not in arrears and you haven’t.
Another day and no updates on the different bureaus.
You have lost a client. I am beyond frustrated
Another day and no updates on the different bureaus.
You have lost a client. I am beyond frustrated
Finchoice's replyOfficial
27 Jul 2021, 16:41Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply27 Jul 2021, 16:41
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
28 Jul 2021, 18:01Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply28 Jul 2021, 18:01
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team