1 reviews | Active since Oct 2016
The worst customer experience
I have opened an application last week. I have been following up since then. and to date no one has gotten back to me regarding. Today alone I wasted 60 rand airtime calling being placed on hold etc and still no response as to what in the world is happening.
I requested to speak to one of the manages but even that doesn't help as managers are always in meetings or doing god knows what. I am fed up. All I need is what I have requested I am tired of companies writing about how greater they are and how faster they are at what they do, but then you try them out and experience this.
I can confidently say that I have experienced thee worst customer service.
Totally sucked.
Good day,
We have raised your concern with the relevant support team and they are investigating accordingly. We will get back to you shortly with an update.
Kind Regards
FinChoice Team
Best regards,
Good day,
We have raised your concern with the relevant support team and they are investigating accordingly. We will get back to you shortly with an update.
Kind Regards
FinChoice Team
Best regards,
