The struggle is real with finchoice
I have sent Finchoice emails to send the credit beauru EXPERIAN an update to update the FINCHOICE AFRICA MOBIMONEY acc as closed I never even used it they told me it would take 7 to 14 working days its now been 13 days I sent them a email to say I hope that its going to change tomorrow because I dont even see a notification that changes will be made now the send an email again I will have to wait 14 days again 😡🤬
Seriously is it so difficult to get your information updated the loan acc has been UPDATED THE FINCHOICE LOAN HAS BEEN CLOSED PEOPLE I NEEEEED MY " FINCHOICE AFRICA MOBIMONEY" ACC THAT I NEVER USED TO BE UPDATED AS A CLOSED ACC!
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Finchoice's replyOfficial
04 Jun 2022, 14:09Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply04 Jun 2022, 14:09
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team