1 reviews | Active since Jan 2016
THE ABSOLUTE WORST EXPERIENCE OF MY LIFE!!!!!!!!!!
I am literally traumatized by this process. It is absolutely ridiculous!!!!!!!!! Application done online on Thursday. Debi Check done. Documents uploaded. Called by Agent Tiffany on Saturday. Debi-check done AGAIN. Sms received - Congratulations. Acc active. Withdraw... Agent Tiffany calls back on Saturday - Processes long term loan application.Debi Check Done AGAIN for long term application. Documents are sent AGAIN for long term application. Go to withdraw - MobiMoney no longer available because of pending application for long term. tick tock - 4 days of intense enquiries with no real answers - 4 days later I call and cancel the long term loan as I need to access MobiMoney - Cool - MobiMoney can be accessed says Tiffany - Go onto MobiMoney make withdrawal request. Note received - ALL DONE - Your money will be paid into your account once we have reviewed and processed your documents - I KID YOU NOT! Agent calls me later. Ma'am I see you have cancelled the MobiMoney facility. Would you like to access the funds - DEAD!!!! I said what do you mean I did the withdrawal. No ma'am she says you haven't. Did you get the DEBI CHECK. You mean ANOTHER Debicheck?????? I've done like 6 already. But no I didn't get a debi check. That's because you haven't done it ma'am it shows cancelled on our side. I"M FINISHED!!!!!!!!!!!!!!!!!!! I swear if a cent of my money comes off from all these debichecks.
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The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
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The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
