Thank you FinChoice
FinChoice has been very helpful during these trying times of covid-19, they allowed me to pay half of my monthly loan installment and I appreciate.
I have one request though: can you please have one permanent mobimoney account number. This thing of changing / transferring mobimoney account numbers is messing up the credit record. I am currently having difficulty to remove a transferred mobimoney account from the credit bureau because they need a paidup letter and FinChoice cannot issue a paidup letter on a transferred account.
I have one mobimoney account with FinChoice but on the credit bureau I have more than 15 mobimoney accounts and that is not good for my credit report. Please rectify this issue, it is a very serious matter.
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Finchoice's replyOfficial
27 Aug 2020, 07:39Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply27 Aug 2020, 07:39
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team