GR
Georgina R
1 reviews | Active since May 2018
27 Nov 2024, 06:57
Terrified first time customer
On the 25th November 2024 I made an online application for a loan and was approved R3869. I was asked for supporting documents of which I uploaded online, I was also required to approve a Debi check mandate, at that time it didn't appear on my banking app. Then yesterday I called to enquire about the changing loan amounts that I saw on my online profile and different dates of submission. I took screenshots as evidence, then I checked again for the debi check mandate, it was showing and I reluctantly accepted it. My status hasn't changed online it still says to wait 24hours. Now that I decided to check reviews on hello peter, I'm terrified. Could I have made a mistake?
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
27 Nov 2024, 08:20
Good day Georgina,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply27 Nov 2024, 08:20
Official
Good day Georgina,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
27 Nov 2024, 11:15
Good day Georgina,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply27 Nov 2024, 11:15
Official
Good day Georgina,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
