WM
Whitney M
1 reviews | Active since Jan 2020
26 Aug 2026, 23:14
Terrible service
I paid up my loan but was debited even after requesting settlement letter and paid it off but stil and when I send an email was told to send my ID and cellphone it was in June still after sending them no help, I'm very disappointed with your service, it's disgusting.
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
26 Aug 2026, 23:35Hello Whitney,
We're really sorry to hear about the issue with your completed loan and for the disappointment you're experiencing. Your worry is understandable. Please rest assured, we are investigating this matter right away and will inform you via email once we have a resolution.
Warm regards,
The FinChoice Team
Finchoice's reply26 Aug 2026, 23:35
Official
Hello Whitney,
We're really sorry to hear about the issue with your completed loan and for the disappointment you're experiencing. Your worry is understandable. Please rest assured, we are investigating this matter right away and will inform you via email once we have a resolution.
Warm regards,
The FinChoice Team
Finchoice's replyOfficial
28 Aug 2026, 12:41
Good day Whitney,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Finchoice's reply28 Aug 2026, 12:41
Official
Good day Whitney,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team